Before Check-in

Q2010: Why did I receive a password for the guest portal and an invitation to log in?

A2010: As our upcoming guest, you need to complete registration and several formal procedures before your arrival.

For your convenience, we provide access to a personal guest portal where you can manage these requirements at your own pace.

Q2020: What actions am I expected to complete in the guest portal for registration?

A2020: To complete your registration, you need to perform the following actions between receiving your portal invitation and your check-in date:

Fill in your personal information in the registration form.
Upload photocopies of your travel documents.
Specify your border crossing point and entry date into the country.

This information enables us to register you as a guest with the local municipal authorities at no additional charge.

Additionally, it is recommended to indicate your preferred bed type, where applicable, and to familiarize yourself with the rules and instructions for using your apartment during your stay.

Q2030: Why do I need to read the policies, rules, and instructions?

A2030: We have compiled only the essential information that our guests need to know in the guest portal documents.

Having this knowledge will make your stay in the apartments more comfortable, and you will be able to better use all our facilities and available services.

Q2040: Why is it important to conserve water and electricity?

A2040: CONTINUUM is located in a natural environment without a central water supply or fertile soil.

All water is delivered by tanker, and plants are grown in imported soil. Responsible use of resources helps preserve the unique landscape and local ecosystem.

Q2050: Can I host a party or invite friends over?

A2050: Parties, events, and gatherings are only allowed with prior approval from management.

Loud music is prohibited throughout the property, including inside apartments. Quiet hours are strictly from 10:00 PM to 9:00 AM.

Q2060: Can I request a little early check-in or late check-out (up to 2 hours)?

A2060: Yes, but please notify us at least 48 hours in advance.

We will do our best to accommodate your request, depending on availability.

Q2070: Is there an extra charge for extending my stay?

A2070: Most likely. If you wish to stay longer, even for a few hours, an additional fee may apply.

Contact management in advance to confirm availability and exact pricing.

Our general policy for extended services is:

Early check-in from 10:00 is charged at 30% of the nightly rate.
Late check-out until 19:00 is charged at 50% of the nightly rate.

Q2080: When do I need to pay for extra services?

A2080: All additional services must be paid for on the day they are provided, or no later than the following calendar day.

Q2090: Who is responsible for damages?

A2090: Guests are fully responsible for any damage to property in the apartment or on the premises.

The compensation amount is determined by the administration and confirmed with the guest.

Q2100: What rules apply to shared areas?

A2100: Please follow these basic rules:

No smoking.
No glassware, especially near the pool or in the SPA.
Do not move or rearrange furniture, interior items, or equipment.
Do not leave food scraps, as they attract wildlife and insects.
Report any spills or damage to the staff immediately.

Q2110: Are children allowed in the pool or SPA?

A2110: Yes, under strict conditions.

Children must remain under constant visual supervision by an adult.
Shouting, running, splashing, ball games, and loud devices without headphones are not allowed.
Children over 10 are allowed in the SPA and fitness areas only when accompanied by an adult and outside peak hours.
Children under 10 are not permitted in the SPA or fitness zones.

Q2120: What forms of payment are accepted?

A2120: The following payment methods may be available:

SEPA EU bank transfer.
Revolut.
Cash in EUR, payable upon arrival.
PayPal, in exceptional cases.
USDT or USDC, if agreed in advance.
Other payment options, which may be arranged ad hoc upon request.

Major bank and credit cards such as Visa, MasterCard, and AMEX may be temporarily unavailable.

Please note that processing fees of 1–4%, depending on the provider, will be added for bank card and PayPal transactions.