Frequently Asked Questions

Our practical FAQ is organized to guide you through every stage of your CONTINUUM experience. Each section addresses the most common questions and essential information for that particular phase of your stay.

• Before Reservation — essential information to help you make informed decisions about booking, including accommodation details, pricing policies, special requirements, and what to expect from our unique retreat environment.
• Before Check-in — important preparation steps, including guest portal registration, document requirements, payment procedures, and pre-arrival arrangements to ensure a smooth check-in process.
• After Check-in — guidance for your stay, covering apartment operations, facility usage, available services, house rules, and how to make the most of your time at CONTINUUM.
• During Your Stay — additional information about specific amenities, local area guidance, extra services, policy clarifications, and answers to more detailed operational questions.
• On Check-out — final procedures, including departure arrangements, feedback, payment of additional services, and post-stay communication guidelines.

This structure helps you quickly find the information most relevant to your current stage of the guest journey, making your CONTINUUM experience smoother and easier to navigate.